What is MyChart?

MyChart is a secure patient portal that lets you communicate with your care team, pay bills, view test results and more, in one secure place.

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Is MyChart secure?

Yes, MyChart utilizes advanced security measures to protect your health information. Your data is accessible only through your unique username and password.

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Can I access MyChart from my mobile device?

Yes, MyChart has a mobile app available for download on iOS and Android devices. You can access your account and information from your smartphone or tablet as well as your PC.

 

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What information can I access through MyChart?

MyChart provides access to your test results, medications, allergies, immunization records, upcoming appointments, and more.

 

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Can I message my care team through MyChart?

Yes, MyChart allows secure messaging between you and your care team. You can ask non-urgent medical questions, request prescription renewals, and discuss concerns.

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Is there a fee for using MyChart?

No. MyChart is free to use for all Community Health Care, Inc. patients.

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How do I sign up for MyChart?

To sign up for MyChart, visit the CHC Patient Portal (chcqca.org/patient-portal). Select “Sign Up For MyChart” and follow the registration process to create your account.

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What should I do if I forget my MyChart password?

If you forget your password, click on the "Forgot Password" link on the MyChart login page. You'll be guided through the process of resetting your password.

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How do I update my personal information on MyChart?

Once logged in to MyChart, go to the “Preferences” section to update the information you would like to change.

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Can I refill my prescriptions using MyChart?

You can request prescription refills through MyChart. Locate the "Prescriptions" section and follow the prompts to request a refill. Your provider will review the request before approving it.

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If I send a message to my care team, when can I expect a reply?

Response times may vary depending on provider schedules, time of day and other factors. If you have an emergency, call 911.

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Who do I contact if I have further questions?

Call CHC at (563) 336-3000